How to Use iBackup Extractor to Retrieve Deleted Photos & Messages
What you need
- A Windows PC or Mac with iBackup Extractor installed (trial limits apply).
- The computer that contains your iTunes/Finder backups (or an exported backup folder).
- Backup password if the backup is encrypted.
Step 1 — Install and open iBackup Extractor
- Download and install iBackup Extractor from Wide Angle Software.
- Launch the app; it will automatically scan your computer for available iOS backups.
Step 2 — Choose the correct backup
- From the left-hand list, select the backup that likely contains the deleted items (choose the most recent backup from before deletion).
- If you have multiple backups, pick the one with the appropriate date/time.
Step 3 — Recover photos
- Click the Images (Mac) or Backup Media / Photos (Windows) tab.
- Browse thumbnails or folders to locate the photos and videos you want. You can preview images by double-clicking.
- Select items (or use Select All).
- Click Save to PC / Copy to Mac to export images in their original quality (HEIC, JPEG, PNG, DNG for RAW, GIF, etc.).
- Verify exported files in the destination folder.
Tips:
- The trial lets you extract a limited number of items; purchase activation to remove limits.
- CameraRoll, Messages-attached images, and Recently Deleted items stored in the backup are all accessible.
Step 4 — Recover messages (SMS, MMS, iMessage, WhatsApp)
- From the backup overview, choose Messages (or go to Preview → Messages).
- Browse conversations or use search to find specific senders/keywords.
- To extract, select conversations or individual messages and click Extract / Save. Export formats often include PDF, Text, CSV, or HTML depending on the app version.
- If you want deleted messages specifically, enable deleted-data recovery (if available) before extracting:
- Create or select the backup, open Preferences, and enable Recover deleted data (or similar setting).
- Deleted messages may appear marked or under “Unknown”/red after extraction.
Notes:
- Encrypted backups require the backup password to access Messages.
- If messages were deleted after your last backup and no backup contains them, recovery may not be possible.
Step 5 — Alternative: Create a fresh backup (if needed)
- If you don’t have a suitable backup, make a fresh encrypted backup of your device using Finder (macOS) or iTunes (Windows/macOS).
- Re-open iBackup Extractor and select that new backup.
- Enable “Recover deleted data” in Preferences, then preview Messages and Images and extract as above.
Warning: Creating a new backup will not restore items deleted before that backup unless the device still retains a recoverable temporary store; do not overwrite an older backup you may need.
Step 6 — Restore to device (optional)
- If you need deleted messages or photos returned to the iPhone, restore the full device from the backup via Finder/iTunes. This will replace current device data with the backup snapshot—back up any new data first.
Troubleshooting
- Backup not detected: point iBackup Extractor to the backup folder (Finder: ~/Library/Application Support/MobileSync/Backup on Mac; Windows: %APPDATA%\Apple Computer\MobileSync\Backup or %USERPROFILE%\Apple\MobileSync\Backup).
- Encrypted backup prompts for a password—enter the backup password used when creating the backup.
- Cannot find a specific item: try other backups (older snapshots) or enable deleted-data recovery and re-scan.
When recovery isn’t possible
- No backup exists from before deletion and the device no longer contains the items.
- Overwritten or securely erased data that the backup does not contain.
Quick checklist (summary)
- Install iBackup Extractor → Select backup → Images/Backup Media → Preview → Select → Save.
- For messages: Preview Messages → Enable Recover Deleted Data if needed → Extract → Export format (PDF/Text/CSV).
- Use encrypted backup password if required; buy activation to lift trial limits.
If you want, I can produce step-by-step screenshots or a short checklist tailored to Windows or macOS.
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